[vc_row full_width_header_sticky=”0″ hongo_enable_responsive_css=”1″ css=”.vc_custom_1630916123871{padding-top: 110px !important;padding-right: 5% !important;padding-bottom: 100px !important;padding-left: 5% !important;}” responsive_css=”.hongo_responsive_1630916123875{padding_top_tablet:80px|padding_right_tablet:0px|padding_bottom_tablet:80px|padding_left_tablet:0px|padding_top_mobile:100px|padding_bottom_mobile:25px},”][vc_column hongo_column_animation_style=”fadeIn” hongo_column_animation_duration=”1200″][hongo_section_heading hongo_heading_type=”heading-style-1″ hongo_heading=”Returns”][vc_column_text]Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

– Any item that is returned more than 15 days after delivery
[/vc_column_text][vc_empty_space][hongo_section_heading hongo_heading_type=”heading-style-1″ hongo_heading=”Refunds (if applicable)”][vc_column_text]Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.[/vc_column_text][vc_empty_space][hongo_section_heading hongo_heading_type=”heading-style-1″ hongo_heading=”Shipping items abroad”][vc_column_text]We Ship all items to most of the countries. In any case, there is a problem with Customs clearance (Rare Case), We only refund the amount after deducting the courier charges.

WE OFFER FIRST CLASS SHIPPING EITHER THROUGH CANPAR, UPS OR FEDEX. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.

Shipping is a service you purchase from courier partner along with your order from us, so any shipping issues must be handled by Either CANPAR, UPS OR FEDEX[/vc_column_text][vc_empty_space][hongo_section_heading hongo_heading_type=”heading-style-1″ hongo_heading=”Shipping”][vc_column_text]To return your product, you should mail your product to the shipping address on the labelor we will arrange the return pick up but customer has to bear the return charges.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.[/vc_column_text][/vc_column][/vc_row]